Customer Faq’s

Customer Knowledge Base

Answer your questions and queries fast, with our customer knowledge base called Malcolm. 

Customer faq's

faq’s for store owners

Knowledge base for Sellers

Pop on over to Malcolm and learn the in’s and out’s of selling on the Silk Purse Guild.

FAQ's for store owners

Your vip seller portal

As a Silk Purse Guild Member, you have access to our exclusive Members Portal. Inside your portal you will find updates, fantastic marketing files and much more to help your business grow. We have bent over backwards to take the EEEK out of tech where ever possible.

The Guild is a two way street and your portal is the best way to submit articles, content and updates by simply uploading them into the folder (yep it is that simple I promise). The Portal also comes with a fully functional task manager for your business! See you on the inside.

log in to your portal